Ameriphone III User Manual download pdf (Page 22)

SYMPTOM

Nothing happens when DIALOGUE TTY is turned

Batteries run down too soon after charging

No dial tone for keyboard dialing

Nothing happens after you dial from keyboard

NO NUMBER TO DIAL shows up on the screen

when you try to redial a phone number

NO DIRECT CONNECT shows up on the screen

when you turn on Auto Answer

No transmission through the acoustic cups

Garbled message displayed on screen when

using acoustic cups

Handset will not stay in cups

Printer does not print

The last line of a conversation is not printed

Incorrect print size.

CHAPTER 9

TROUBLE SHOOTING

If any problem should arise during operation of your TTY, go through the suggestions listed below. Should the

difficulty persist, contact AMERIPHONE or your authorized dealer for assistance.

CAUSE AND CORRECTIVE ACTIONS

No power. Check to make sure that both ends of

the AC adapter/charger are firmly plugged in. If

you are using batteries, make sure that each bat-

tery is properly installed and that they are properly

charged.

Batteries are not charged properly. Completely

drain the batteries by turning on the TTY and leav-

ing it on until the power goes off. Recharge it for

14 hours. If this does not work, your batteries may

be too old and need to be replaced.

Check to make sure both ends of the telephone

cord are firmly plugged in.

Make sure you press after dialing the

number. Pressing completes the dialing

sequence.

The

DIALOGUE III/III-P only remembers the last

phone number dialed from the keyboard.

Check to make sure that both ends of the phone

cord are firmly plugged in.

Check the setting of the telephone line connection.

There must be no telephone line plugged in.

Check to make sure that the handset is firmly cou-

pled to the acoustic cups.

Check to make sure the is no grease or oil on the

inside surface of the cups or the handset. Clean

those areas periodically with mild soap and a damp

cloth.

Check to make sure the printer is turned on.

Hold down and press

P to toggle the

printer ON/ OFF.

Pressing the key will cause the printer to

print out any uncompleted lines of conversation.

Select big size print and then medium size print or

vice versa.

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Ameriphone III User Manual Page 22

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